Common

Questions

We’re here to answer questions and help you feel confident in your visit. Learn more about our infrared sauna, cold plunge, and red light therapy services, what to expect during your session, and how to make the most of your time at our Geneseo studio.

  • Infrared Saunas: Sessions are 30 or 40 minutes.

    Red Light Therapy: Red light towers are in the saunas and are recommended to use for up to 15-20 minutes.

    Cold Plunge Therapy: Sessions last up to 20 minutes.

    Chromotherapy: Sessions are integrated into your sauna time or other treatments and usually last as long as the therapy you're doing.

    Contrast Therapy: This 45-minute appointment includes access to both infrared sauna and cold plunge therapy for a balanced recovery experience.

  • Yes, appointments are recommended to ensure availability, but we do accept walk-ins if space is available. You can easily book an appointment online through our website or by giving us a call.

  • Men’s and women’s wraps are provided at every appointment. For the sauna, personal light clothing is optional if preferred. For the cold plunge, guests should wear a swimsuit or athletic wear. You will have privacy and the option to change if needed.

  • If recommended by your doctor, sessions may be eligible for reimbursement through your Health Savings Account (HSA) or Flexible Spending Account (FSA).

    Please check with your HSA/FSA provider to confirm eligibility for the specific services you are receiving.

  • Yes! All of our therapies are safe when used as directed. Our team is trained in each of the services we offer and will provide guidance to ensure you get the best experience possible. However, we always recommend consulting with your healthcare provider if you have any concerns, especially if you have underlying health conditions, or are recovering from an injury.

  • We provide all necessary equipment, such as towels and wraps for your infrared sauna and cold plunge session. If you plan to use the cold plunge, we kindly ask that you bring a bathing suit or appropriate attire to wear during that portion of your session. You may also wish to bring a water bottle to stay hydrated and comfortable throughout your visit.

  • We do not have showers for immediate use after your sauna session, and showering right after a infrared sauna session is generally not recommended. Allowing your body a short period to cool naturally helps maximize the full benefits of your sauna, including detoxification, cardiovascular recovery, and deep relaxation. Showering immediately can interrupt this process.

    For cold plunge sessions, you can rest assured that our plunge is fully equipped with a built-in sanitation system and is routinely tested and monitored to maintain optimal water quality and safety. The plunge provides a controlled, hygienic environment to maximize recovery, circulation, and overall wellness benefits.

    Many guests prefer to towel off or change into fresh clothing after their session, which is fully supported with wraps provided for men and women, as well as private changing areas. This setup allows you to enjoy the full benefits of both sauna and cold plunge while maintaining comfort and hygiene.

  • Once per week supports general wellness and maintenance. Many guests choose 2–3 sessions per week for more consistent results, and some incorporate sauna 3–5 times weekly during periods of higher stress or physical demand. Frequency can be adjusted based on your goals and comfort level.

  • For safety reasons, we recommend our services for individuals aged 16 and older. However, minors may be able to participate with parental consent and under the guidance of our team, depending on the service.

  • Yes! Cedar House Wellness offers gift cards that can be used for any of our services. They make a great gift for someone looking to try something new or for a wellness-focused friend or family member.

    Purchase in store or online.

  • Yes, we offer membership options and package deals for those who want to enjoy regular infrared sauna, cold plunge, and contrast therapy sessions at a discounted rate. Please visit our Pricing & Membership page for details.

  • We accept cash, credit cards, debit cards, and Apple Pay. A card on file is required to book your appointment online.

  • We’re currently running a number of specials and discounts - see our Pricing & Membership page for details. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest offers!

  • We kindly ask for at least 12 hours' notice if you need to cancel or reschedule your appointment. Cancellations made less than 12 hours before the appointment may incur a 50% cancellation fee, and no-shows will be charged the full service price.

    Please contact us by phone or through our online booking system if you need to make changes to your appointment. Rescheduled appointments are not subject to a fee.

    Thank you for your understanding!

  • We do not have a private parking lot on-site. Street parking is available on Main Street and Second Street, both of which run parallel to our building.

    There is also a parking lot located behind our building. Parking is available there; however, please note that it is monitored from 10:00 AM – 2:00 PM on weekdays.

    Please note that the parking lot directly across the street from us is private and not available for Cedar House guests.

Need More Info? We’re here to help — call 585-447-9073 during business hours.